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Refund & Cancellation Policy

Last updated: 31 May 2026 · Applicable to customers in India

Summary: Our products are digital. Because digital goods are delivered instantly and cannot be returned once accessed or downloaded, sales are final after access. We offer free previews and demos so you can evaluate before buying.

1. Digital products (courses, toolkits, templates, downloads)

2. Web tools / subscriptions

3. Custom ERP / done-for-you builds

4. Exceptions — when we will refund

5. How to request

Email contact@rakeshsingh.tech with your order ID and the reason within 7 days of purchase. We respond within 2 business days.

Terms of Service

Last updated: 31 May 2026

1. Who we are

This website (rakeshsingh.tech) is operated by Rakesh Singh ("we", "us"), based in Faridabad, Haryana, India. By using this site or purchasing any product, you agree to these terms.

2. Products and services

3. Licence and use

4. Payments

Payments are processed securely by Razorpay. We do not store your card or banking details. You are responsible for providing accurate billing information.

5. Intellectual property

All content, tools, course material, and branding on this site are owned by us and protected by applicable law. Unauthorised copying or commercial use is prohibited.

6. Limitation of liability

Our products and educational material are provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of the products. Our total liability for any claim is limited to the amount you paid for the relevant product.

7. Governing law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts of Faridabad, Haryana.

8. Contact

contact@rakeshsingh.tech · +91 70422 18226

Privacy Policy

Last updated: 31 May 2026 · Compliant with India's DPDP Act, 2023

1. Information we collect

2. How we use it

3. How we protect it

Account data is stored securely with our infrastructure provider (Supabase) using access controls and row-level security so that each user can access only their own data. Payments are secured by Razorpay's PCI-DSS compliant systems.

4. Sharing

We do not sell your data. We share it only with service providers necessary to run the service (payment processing via Razorpay, hosting/database via our infrastructure provider) and when required by law.

5. Your rights (DPDP Act)

To exercise any of these, email contact@rakeshsingh.tech.

6. Data retention

We keep order records as long as required for tax and legal purposes. Account and learning data are kept until you request deletion.

7. Grievance contact

Rakesh Singh · Faridabad, Haryana, India · contact@rakeshsingh.tech